Help and Support

Help and Support - Dashboard Feature

In this section, you can contact our customer support team. They're here to help you with the platform and account-related issues.

  • Our customer support team is also here to help you with any lab-related questions you may have. Although we cannot give you the answers, our team will do their best to guide you through any obstacles and keep you moving forward on your learning pathway.
  • Our customer support team is available during business hours - (Australian Eastern Standard Time)

Office Hours - Additionally, if you'd prefer to speak to a member of our development team regarding the labs, you can make an office hour booking via the calendar sign-up.