Moving to a paid subscription

So you’ve tried out SafeStack Academy and you want to move to a paid subscription. How exciting! In this guide we’ll walk you through the process of doing that.

When can I move to a paid subscription?

You can do this at any point during the 14 day trial period, or after your trial has finished. The process for each option differs, which we’ll explain further below.

Moving to a paid subscription during your free trial

The process for this is different depending on whether you want to pay by credit card or by invoice.

Paying monthly by credit card

If you’d like to pay by credit card, you can add your payment details through your SafeStack Academy account.

You’ll then be charged monthly for the number of seats you’ve subscribed to. Easy as pie, and flexible for when you want to add or remove seats.

Here’s how to do it.

  1. Log in to SafeStack Academy.
  2. Click on the “My Account” button in the top menu, then “Account”.



  3. Click on “My Subscription”



  4. Click the “Add Payment” button.



  5. This will take you to the “Add Payment Method” screen, where you can enter your credit card details.

Once added, you are all done. Easy as pie.

Paying annually by invoice

If you’d like to pay by invoice, contact us on support@safestack.io or speak to one of our team directly.

We invoice once per year for your total annual subscription, and you can pay by bank transaction or through PayPal.

If you change seats during the year, we’ll issue you with a credit or new invoice.

Moving to a paid subscription after your free trial finishes 

If you weren't quite ready to move to a paid subscription during your trial but you're ready now, read on. 

Once your trial finishes, your subscription goes on hold and you won’t have access to your courses or modules.

Don't worry, though — your progress will be saved and you can pick up where you left off once you’ve completed the process below.

Here’s how to do it.

  1. Log in to SafeStack Academy.
  2. Click on the "Upgrade Now" button in the top menu. If you can't see this button, you can visit this page directly at https://academy.safestack.io/my-account/subscriptions/



  3. This will take you to the “My Subscriptions” page. Click the “View” button.



  4. The details in the “Subscription totals” section are based on the options you selected for your free trial. In the next step, you can add or remove seats, as well as changing whether you pay monthly or annually, so don’t worry if these details don’t match the settings you want for your paid subscription. Click the “Reactivate” button.



  5. If you want to change the amount of seats in your subscription or change the frequency of your payments, click the “Upgrade or Downgrade” button in the “Subscription totals” section.



  6. Choose how many seats you want, and whether you’d like to pay annually or monthly, then click the “Sign Up Now” button.



  7. Complete your information in the “Billing  details” section and click the “Sign up now” button. You’ll see a note that says you’re starting a free trial again — in the next step you’ll add your payment details to start your paid subscription.



  8. Next, you need to add your payment details. You can either pay monthly by credit card, or annually by invoice.

    If you’d like to pay by invoice, contact us on support@safestack.io or speak to one of our team directly. We invoice once per year for your total annual subscription, and you can pay by bank transaction or through PayPal. Once we've received your payment, we'll reactivate your subscription. If you change seats during the year, we’ll issue you with a credit or new invoice.

    If you’d like to pay by credit card, click on the “My Account” button, then “Account”.



  9. Click on “My Subscription”.
     


  10. Click the “Add Payment” button.



  11. This will take you to the “Add Payment Method” screen, where you can enter your credit card details.


    That is it! Go on and enjoy your learning!