Managing Your Team
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      3. Managing Your Team

      Adding seats

      With the Purchaser role, you can manage subscriptions, including adding and removing seats for your team.

      Only users with the Purchaser Role will have access to billing and payment information. 

      • Free Trial - Upgrade to a paid plan to take advantage of our wide range of learning content, verified digital badges, online seminars, plus our purpose-built SafeStack Community.

      • Pro Plan - Manage your individual subscription

      • Team & Enterprise Plans - Manage your team subscription

      What is a Purchaser?

      The Purchaser is a user responsible for performing actions related to billing. Purchasers can manage subscriptions, including payment details and adding new seats.

      How to view Subscription details

      1. Visit https://learn.safestack.io/
      2. Login to your SafeStack account
      3. Choose "Settings > Subscription" from the left-hand side menu.

      The subscriptions section is the central place to manage your current subscription seats. 

      select a plan

      On this page, you will see the following:

      1. Your current subscription pricing plan

        1. Free Trial
          • Individual - 7 days of full course content, then upgrade or remain on free forever with all the essentials.
          • Teams - 14 days of full course content, then upgrade or remain free forever with all the essentials.
        2. Pro Plan - Individual paid plan with unlimited access to all learning content, plus our purpose-built online community.
        3. Team Plan - For larger teams training together to meet compliance and share security responsibilities
        4. Enterprise Plan - Speak to one of our security experts for enterprise requirements with big teams and complex environments

      2. Depending on the current level of your subscription, you can either upgrade to one of our paid plans OR manage a subscription. 

      How to manage your subscription and purchase additional seats or programs:

      1. Log in to your account

      2. Visit the Subscription page on your Learning Platform

      3. You will select upgrade OR manage subscription to open the Stripe billing portal.
      4. Stripe Billing Portal - You can manage your subscription and payment details here.

      5. Plans - These are the programs you have subscribed to and the total number of seats.

      6. Just enter the number of total seats required and continue to complete the payment.

        Stripe Billing Portal - Manage your subscription & payment details
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        Enter the number of total seats required and continue to complete the payment.
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      Still need help?

      Couldn't find your answer or need further assistance? Send a message to our friendly support team.