Reinvite users with expired invitations

This article will help group leaders reinvite users with expired invitations to join their team

You must have a "Group Leader" role to follow the instructions below.


Once you send out an invitation to join the team, a user has 14 days to accept the invitation.

After this time, the invitation link will expire, and the user will need to be reinvited.

Group Leaders can reinvite users by following the steps below:

  1. Navigate to Settings > Manage Users

  2. Locate the users with "invite status" expired. Click the ‘re-invite’ button next to a team member whose invite has expired.

  3. Confirm the request to re-send the invite.

  4. The confirmation message shows that the invite status of a team member has been updated.

    Still need help?

    If you are having issues reinviting users, please reach out to our support team.